Oliva Cigar replaced its older SAP system, SAP says. Its partner spent eight months learning the business before a contract.
The cigar maker is a family-owned group that grows its own tobacco and has companies in the United States, Nicaragua and Honduras.
SAP told its story in a customer feature on Monday.
It had run SAP for more than a decade. "Our legacy system was built for smaller, simpler operations," chief operating officer Eduard Bouten said. Each company has its own currency and operates under its own tax laws and compliance rules.
The group moved to SAP S/4HANA Cloud Public Edition, the standard version SAP runs in a shared cloud. SAP says Oliva can now consolidate its companies' accounts in real time, where the group figures used to take three weeks to arrive.
LeverX, the implementation partner, spent its eight months understanding the business. "In these major projects, there's always an imbalance of knowledge," Bouten said.
AI is still a conversation. SAP says Oliva wants everyone confident in the new system first.
The feature gives no price or project length. There is no go-live date, and it does not say who paid for the eight months before the signature.
Sources
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For your next steering committee
- 1Ask which exit clauses your largest software and services contracts carry, and when each can be used.
- 2Ask what leaving would cost, in money and in months.
- 3Ask who reads the contract when a dispute starts, and whether they have read it before.
Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01
Welcome back. · Issue 01
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