Skip to content
ERP LEADERS
Subscribe to the brief Follow on LinkedIn

The news behind the software that runs companies, explained for everyone.

ERP programmes

SAP says Joule AI, used by 110,000 staff, brought 20% gains. Bloomberg reported SAP has not shown how it measured them.

SAP said in October that its AI tool Joule Work is used across finance, human resources and purchasing inside the company.

ERP LEADERS news desk · · First reported by Bloomberg · Edition no. 66
Photo: Saturnalia0/Wikimedia, CC0 · original

CIO Germany reported the same figures on 11 November, attributing them to SAP.

Bloomberg's technology newsletter that day ran under the headline "SAP Touts AI Tools, But the Numbers Are Hard to Find". Startup Fortune, summarising it, wrote that SAP has given no starting point, method or time period for the 20%.

Startup Fortune also noted that SAP does not say how much of its cloud backlog, signed cloud contracts not yet booked as revenue, comes from AI. Neither report carried a comment from SAP on the newsletter.

A 20% gain depends on what was counted. Hours spent per invoice and days spent closing the monthly accounts would give different answers, and SAP's statement does not name the measure it used.

Sources

Spotted an error? Tell us. Every correction is logged on Standards.

Your reading room

Companies in this story
SAP

Our file on SAP

  1. 13 NovFiled later

    IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.

  2. 13 NovFiled later

    Trek says SAP online store fixes now take a day, not one to two weeks. Developers still approve every AI change.

  3. 13 NovFiled later

    SAP now shows emissions for selected cloud products, based on its servers. It still calls its spend-based estimate the reporting reference.

  4. 12 NovFiled later

    SAP is building seven AI agent families to help upgrade customer code. Its ABAP chief said ABAP changes are usually not undone.

  5. 12 Nov

    Gartner named SAP a cloud ERP Leader for product makers for a fifth year, SAP said. The ranking began in 2022.

All 144 SAP stories

For your next steering committee

Questions for your own programme. They are not findings about any company in this story.

  1. 1Ask which AI tools already touch your ERP or finance data, including the ones nobody approved.
  2. 2Ask what each tool is allowed to change, and who reviews what it changed.
  3. 3Ask how the result is measured, and who decides to switch a tool off.

Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01

Founding reader view is on in this browser. It is a reading view, not secure access. Print the working sheet

Founding reader

Welcome back. · Issue 01

3 comments under this story on LinkedIn. Read the discussion

Keep reading

The ERP LEADERS brief Get the brief