Plus: Microsoft's outage drew about 130,000 Outlook reports. · IT leaders list SAP's ERP among software to replace. ͏‌ ͏‌ ͏‌
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ERP LEADERS
THE DAILY BRIEF
Friday, 13 November 2026  ·  No. 30  ·  3-minute read
The big story · SAP

Trek says SAP online store fixes now take a day, not one to two weeks. Developers still approve every AI change.

Trek Bicycle runs its consumer and dealer web shops on Commerce Cloud from SAP. In a customer story SAP published on 12 November, Trek says incident fixes that once took one to two weeks can now be completed within a day.

Our read. SAP's story credits Trek's own AI layer on top of SAP's support, and names no cost.
Read the story → Source: SAP News Center
MICROSOFT

Microsoft's outage cut Outlook and Teams for hours, with about 130,000 Outlook reports. Microsoft said fixes had not brought expected relief.

The incident started at around 18:00 UTC on Thursday, The Register reported.

Our read. Microsoft has not yet published a cause.

Read the story → · Source: The Register

SAP

IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.

CIO's report on 10 November puts SAP's ERP suites on those lists beside VMware and Oracle's Java.

Our read. Gartner expects years between the replacement list and the move.

Read the story → · Source: CIO

SAP

SAP says Joule AI, used by 110,000 staff, brought 20% gains. Bloomberg reported SAP has not shown how it measured them.

SAP said in October that its AI tool Joule Work is used across finance, human resources and purchasing inside the company.

Our read. Bloomberg's report leaves the measure behind SAP's 20% unknown.

Read the story → · Source: Bloomberg

SAP

SAP is building seven AI agent families to help upgrade customer code. Its ABAP chief said ABAP changes are usually not undone.

ABAP is the programming language most SAP business systems run on.

Our read. SAP gave no date or price for its migration agents.

Read the story → · Source: SAP News Center

KYNDRYL

IBM spin-off Kyndryl found 21% of leaders scrapped a major AI project after it failed. Most CIOs say their tech isn't ready.

That is one in five leaders, not one in five projects.

Our read. The reporting gave no cost for the cancelled AI projects.

Read the story → · Source: CIO Dive

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Every story links to its sources on erp-leaders.com. Pictures on our cards are AI-generated unless credited.