PwC launched judgment training for more than 85,000 people. PwC says AI now does work that helped teach judgment.
Human Resources Director reported Monday that PwC announced a critical-thinking certificate for more than 85,000 partners and employees in the U.S. and Mexico, as well as its offshore service centres.
The firm expects completion by June 2027.
PwC U.S. talent leader Margaret Burke explained the reason: "With AI taking on more of the foundational work that has traditionally helped people build their judgment, we have to think differently about how we're preparing our people for the future."
PwC says an AI coach trained on its framework will help people practise. The tool supporting judgment will itself be AI.
"AI can help us complete tasks faster than ever before, but it's still up to us to question those outputs, think critically, and apply sound judgment," Burke said.
According to HRD, PwC will track progress through a final assessment and everyday work, with observation and performance feedback. The report gives no cost or hours per person. It also does not say what happens if someone fails the assessment.
Sources
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