Gartner named SAP a cloud ERP Leader for product makers for a fifth year, SAP said. The ranking began in 2022.
SAP announced the result on Monday, 9 November.
It said it has been a Leader in this ranking every year since the research firm Gartner first published it in 2022, so five years in a row is every edition.
The ranking is a Gartner Magic Quadrant. This one covers cloud ERP, the software a company runs its finance, purchasing and production on, for businesses that make products.
The post also lists product claims. One AI assistant is designed to cut scrap and defect rates by 24% and another to lift order fill rate by 15%, SAP said. These are design targets, and the post names no customer for them. The company's own 110,000 employees use Joule, its AI assistant, with a 20% productivity gain in finance, HR and procurement, according to the post.
On commercial terms, the post says Joule assistants are included in RISE with SAP and SAP GROW, two of its cloud packages, and AI use is billed in a single unit.
What the post leaves out: which other vendors Gartner named as Leaders, and where SAP sits among them. Gartner's own note says the graphic should be read in the context of the full report.
Sources
Our file on Gartner
- 13 Nov
IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.
- 12 Nov
IBM and Microsoft launched a platform promising over 6,000 ready-made AI agents. Gartner found 4% of CIOs implemented plans to adjust roles.
- 12 Nov
Gartner projects AI will add a net 1.7 million jobs by 2030. It rates 70% of technologists as highly exposed to AI.
- 7 Nov
Gartner warned of rising legal challenges over AI decisions. Four UK regulators said firms stay responsible for personal AI agents.
- 6 Nov
An SAP AI agent now runs Agilent's live tariff checks, diginomica reported. Only 13% of CIOs report significant AI value, Gartner found.
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