SAP swapped some costly AI models for cheaper ones, its CFO told Reuters. It bills per task, so savings can lift profit.
Dominik Asam, SAP's chief financial officer, told Reuters the company had replaced some of its most expensive models where cheaper ones performed as well, ERP Today reported on 6 November.
Asam said SAP increasingly picks the cheapest model that can do a task to the required standard.
Customers pay for completed tasks rather than the computing behind them, so a cheaper model can improve SAP's profitability. The report does not say whether the price per task changes. The company expects the changes to contribute to more than €2 billion in AI-driven efficiency gains.
Customers do not choose the model inside SAP's own features. SAP provides access to more than 70 models, from providers including OpenAI, Anthropic and Google. Asam said buyers increasingly ask where a model comes from and whether their data could "end up in places where it shouldn't end up."
SAP plans its Enterprise AI Gateway, which tracks and audits AI traffic, for the first quarter of 2027.
Sources
Our file on SAP
- 13 Nov
IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.
- 13 Nov
Trek says SAP online store fixes now take a day, not one to two weeks. Developers still approve every AI change.
- 13 Nov
SAP now shows emissions for selected cloud products, based on its servers. It still calls its spend-based estimate the reporting reference.
- 12 Nov
SAP is building seven AI agent families to help upgrade customer code. Its ABAP chief said ABAP changes are usually not undone.
- 12 Nov
SAP says Joule AI, used by 110,000 staff, brought 20% gains. Bloomberg reported SAP has not shown how it measured them.
For your next steering committee
- 1Ask which AI tools already touch your ERP or finance data, including the ones nobody approved.
- 2Ask what each tool is allowed to change, and who reviews what it changed.
- 3Ask how the result is measured, and who decides to switch a tool off.
Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01
Welcome back. · Issue 01



