SAP sponsored a survey where 66% of CFOs said AI outpaces workforce change. Only 16% aim to cut labour costs.
Economist Enterprise surveyed 2,015 C-suite executives at midsize companies, with revenues of $50 million to $1 billion, in research sponsored by SAP and published on 6 November.
Sixty-six percent of CFOs said AI adoption is moving ahead of workforce transformation.
Cutting labour costs ranked last among CFOs' AI goals, at 16%. Operational efficiency led at 41%, followed by faster innovation at 31%. Modernising legacy systems came in at 30%. Capital availability and financing costs are among the most pressing concerns for 41% of finance leaders.
BCG, cited in SAP's article on the research, puts 70% of the effort in an AI transformation down to people and processes.
For CFOs, an efficiency-led return depends on the workforce change the survey says is lagging. That work sits in the budget the CFO signs. Only 4% of operations leaders said AI and workforce change are advancing as one programme.
Sources
Our file on SAP
- 13 Nov
IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.
- 13 Nov
Trek says SAP online store fixes now take a day, not one to two weeks. Developers still approve every AI change.
- 13 Nov
SAP now shows emissions for selected cloud products, based on its servers. It still calls its spend-based estimate the reporting reference.
- 12 Nov
SAP is building seven AI agent families to help upgrade customer code. Its ABAP chief said ABAP changes are usually not undone.
- 12 Nov
SAP says Joule AI, used by 110,000 staff, brought 20% gains. Bloomberg reported SAP has not shown how it measured them.
Every story here is open to read. The ERP LEADERS brief goes one step further.
Today's enterprise software news in one short email, each story with its source. Get the brief, free to join.
Welcome back. · Issue 01


