SAP showed AI features inside its cloud ERP. It has no plans to offer them on customers' own servers, its expert wrote.
An SAP product expert published the questions customers put to him at ASUG Tech Connect, the Americas' SAP Users' Group conference, held in Texas from 2 to 4 November.
One comes up, he wrote, "with every presentation of AI capabilities": when will the AI-assisted features reach customers who run SAP in their own data centres, known as on-premise.
He had shown features built into S/4HANA Cloud, SAP's cloud ERP, the software that runs a company's finance and operations. They help users find, enter and share data. They are available today in the public cloud and available or planned for the private cloud. For on-premise, he wrote, "we have no plans to make it available".
His reason: the cloud lets customers adopt what SAP builds faster.
On-premise customers can still use AI development tools such as SAP's Joule Studio to build their own apps.
Joule, SAP's AI assistant, needs SAP's newer screens, called Fiori. Moving staff to them often takes 6 to 24 months, he wrote.
The desk's reading: the post covers the features one expert demonstrated, not all of SAP's AI. For those features it names one route, a move to SAP's cloud.
Sources
Our file on SAP
- 13 Nov
IT leaders are listing SAP's ERP among software they may replace, CIO reported. Gartner says most won't make the switch for years.
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Trek says SAP online store fixes now take a day, not one to two weeks. Developers still approve every AI change.
- 13 Nov
SAP now shows emissions for selected cloud products, based on its servers. It still calls its spend-based estimate the reporting reference.
- 12 Nov
SAP is building seven AI agent families to help upgrade customer code. Its ABAP chief said ABAP changes are usually not undone.
- 12 Nov
SAP says Joule AI, used by 110,000 staff, brought 20% gains. Bloomberg reported SAP has not shown how it measured them.
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