Unit4 said its ERP will act for customers, not just record events. It says each AI action traces to a named person.
CEO Simon Paris described the direction at Unit4's North American Customer Day in Montréal, according to ERP Today.
Unit4 serves more than 4,700 organisations.
Ava recommends actions and can carry them out within limits customers set through a policy and delegation engine. Unit4 says each AI action can be traced to a named person.
The trial terms, announced in July, require registration by 31 December 2026. Customers can try Ava until 31 August 2027 before deciding whether to subscribe. ERP Today named no customer using the acting features for real work.
For finance, the useful detail is when that named person gets involved. Approving a posting before Ava makes it carries a different risk from reviewing it after it has reached the ledger. That boundary needs to be clear before the agent gets posting access.
Image: AI-generated.
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