SAP's support fee ceiling moved from 3.3% to 5.0%.
The annual adjustment follows the local CPI rate and stops at a cap.
SAP raised that cap to 5.0% for 2024 and has held it at 5.0% for 2025 and again for 2026. Standard Support and Enterprise Support are in scope, as is Product Support for Large Enterprises. SAP says this is not an increase in list prices. The cost moves through compounding.
Take a €1 million maintenance base from 2023 and apply the full cap three years running. The annual bill becomes €1,157,625. That is €157,625 more every year from here, and €310,125 handed over across the three years, for on-premise licences you already own and a roadmap that now points somewhere else.
Licence reviews check the discount on the next purchase. Very few model the maintenance line five years out.
What does your support bill look like in 2030 if the ceiling holds?
Sources
Our file on SAP
- 5 Nov
SAP says its network handles over $8 trillion of trade a year. Its AI agent post names no customer.
- 5 Nov
SAP says AI agents handle more than 90% of a wholesaler's 100,000 supplier confirmations unaided. Its Takeda figures are forecasts.
- 5 Nov
SAP says Somerset Council moved about 8,500 staff off its 17-year-old payroll system in 13 months, on budget. Nobody named the budget.
- 5 Nov
SAP offered 300 AI agents. Workday's product chief, a former SAP executive, called the autonomous enterprise idea "cold and soulless".
- 4 Nov
SAP won a Dutch military cloud deal of up to ten years. The ministry says it does not end its SAP dependence.
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