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AI at work

OpenAI's agent platform was installed at 75 firms. 69% made it their main one.

VentureBeat published results on 18 September from its August VB Pulse survey: 221 responses, with 169 qualified respondents at organisations with 100 or more employees.

ERP LEADERS news desk · · First reported by VentureBeat · Edition no. 13

Of the 75 enterprises running OpenAI's agent platform, 69% name it their primary one. Of the 45 running Anthropic's Claude Platform, 38% do. Among the 162 firms that named a primary platform at all, 33% chose OpenAI. Another 24% chose Google's Enterprise Agent Platform, while 11% chose Anthropic.

VentureBeat says the sample is self-selected and skews mid-market: 16% have 10,000 or more employees. The counts refer to respondents at organisations. VentureBeat did not verify unique companies, and the survey carries no vendor statements.

VentureBeat also reported that 60% of the 169 said their organisation plans to change agent orchestration platform within 12 months. A further 28% selected limited flexibility across models and tools as their main concern with provider-owned orchestration.

In an SAP-heavy estate, the cost of moving is rarely the model endpoint. Much of it sits in the integrations and agent state. Then come identities and authorisations, along with the audit trail.

If you had to swap your agent platform next year, what would break first?

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Companies in this story

Our file on OpenAI

  1. 3 NovFiled later

    Oracle NetSuite user Brennan Industries says AI builds up to five ERP apps a day. ERP architects maintain that code.

  2. 2 NovFiled later

    Cognizant assigned 25,000-plus staff to roll out OpenAI's AI for clients. It says companies lack builders, not AI models.

  3. 1 NovFiled later

    OpenAI cut its funding target by $10 billion. The round has not closed, so figures are subject to change.

  4. 30 OctFiled later

    OpenAI's Codex and Microsoft's VS Code are still unpatched, researchers say. They found security flaws in five AI coding tools.

  5. 27 OctFiled later

    Microsoft rushed out a .NET security fix on Sunday. Google's Brotli code was patched in February, but no one saw the danger.

All 48 OpenAI stories

For your next steering committee

Questions for your own programme. They are not findings about any company in this story.

  1. 1Ask which AI tools already touch your ERP or finance data, including the ones nobody approved.
  2. 2Ask what each tool is allowed to change, and who reviews what it changed.
  3. 3Ask how the result is measured, and who decides to switch a tool off.

Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01

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