SAP has "no plans" for demoed AI features on customers' servers, its expert wrote on 9 November. They keep AI building tools.

Also in 30 seconds: another contract extension for Fujitsu at Britain's Post Office before Accenture takes over under a £410 million contract in 2027, and a Salesforce survey of 24 customers behind its six-hours-a-week AI claim.

1. An SAP product expert answered customers' questions from an SAP user group conference held in Texas from 2 to 4 November. The AI features he showed are built into S/4HANA Cloud, SAP's cloud software for finance and operations. For software in a customer's own data centre, he wrote, "we have no plans to make it available". His reason: cloud customers adopt what SAP builds faster. Those customers can still build apps with SAP's Joule Studio. Joule, SAP's AI assistant, needs SAP's newer screens, called Fiori, and moving staff to them often takes 6 to 24 months, he wrote. The post covers only the features he showed.

2. Fujitsu got another extension of its contract for Horizon, the accounting and till software in Post Office branches, The Register, a British tech news site, reported on 10 November. Accenture won a £410 million contract to run Horizon and build part of its replacement. Fujitsu hands over between 1 June and 1 September 2027. Neither supplier commented in the report.

3. Salesforce reported that its AI sales agents save sales reps an average of six hours a week. Its release says the figures come from a survey of 24 customers. The six hours are what respondents reported, with no baseline.

Has your company already moved its staff to SAP's newer Fiori screens?

🎥 Narration: AI voice · Photos via Wikimedia: Vladislav Bezrukov (CC BY 2.0), JiriMatejicek (CC BY-SA 3.0), David Kernan (CC BY 4.0).