SAP claimed 20% gains from AI used by 110,000 of its staff. Bloomberg reported it has not shown how it measured them.

Also in 30 seconds: one in five leaders cancelled a failed AI project in a survey by Kyndryl, a company spun off from IBM. A German car-parts maker switched its worldwide SAP systems in a planned 30-hour window with no backup plan.

1. SAP said in October that 110,000 of its employees use Joule, its AI assistant, with gains of 20%. Bloomberg's technology newsletter of 11 November ran under the headline "SAP Touts AI Tools, But the Numbers Are Hard to Find". Startup Fortune, a tech news site summarising the newsletter, wrote that SAP gave no starting point, method or time period for the 20%. Neither report carried a comment from SAP.

2. Kyndryl, the IT services company spun off from IBM, surveyed leaders in 21 countries. It found 21% had cancelled a major AI project after it failed, CIO Dive reported on 10 November. That is 21% of the leaders surveyed, not 21% of AI projects. Two-thirds of IT chiefs said their technology still needs significant work before they can expand their use of AI. Kyndryl sells AI services itself.

3. Preh is a German car-parts maker with about 6,000 employees. It moved from an older SAP system to S/4HANA, SAP's current software for managing business operations. The switch began on Friday 14 November 2025, E3 Magazine reported. The planned window was 30 hours, and Preh kept its existing processes and data. Its project manager said the team chose to have no backup plan. Having one would have made postponing possible.

Does your company record a starting point before rolling out AI?

🎥 Narration: AI voice · Photos via Wikimedia: Saturnalia0 (CC0), Thomas Künzl (CC BY-SA 4.0) · Other images: AI-generated.