Accenture signed a Qantas deal that comes with 850 planned job cuts. Some work will move to Accenture's teams in India.
Qantas plans to cut the corporate jobs over coming years, ABC News reported on Tuesday.
Its shares rose more than 6% after the news.
Accenture signed the multi-year agreement to modernise the airline's back-end systems, processes and data, according to the Guardian. Chief executive Vanessa Hudson said Qantas runs on more than 1,000 legacy applications, old programs "never designed to work together".
The cuts start in finance, procurement, human resources and marketing, the Guardian reported. Hudson's staff email, quoted by ABC, said some services go to Accenture, most of them to its teams in India and some in Australia.
Hudson said the airline would consult staff and unions before final decisions, with first changes expected by mid-2027. Qantas said it would look to redeploy as many people as possible. The Australian Services Union said it had earlier been told there was no plan to move jobs offshore.
Neither report gave a contract value or a term beyond multi-year, and neither quoted Accenture. The 850 jobs are about 2.7% of the roughly 32,000 people Qantas employs.
Sources
Our file on Accenture
- 11 Nov
Fujitsu got another Post Office contract extension, The Register reported. Accenture takes over Horizon under a £410 million deal in 2027.
- 5 Nov
GPTZero said three Accenture publications held 31 hallucinated citations. One fake link led to real malware, it said.
- 31 Oct
Accenture says AI agents cut its hiring time by 28%. It says entry-level hires ramp up in six weeks, not six months.
- 31 Oct
WIRED says an Accenture worker let an AI agent into a Pentagon network for two months. Accenture calls the allegations meritless.
- 25 Oct
AWS announced $1 billion for engineers who build AI inside client firms. Gartner advises clients to plan the exit before they arrive.
For your next steering committee
- 1Ask your integrator to name the people on your programme and to confirm which of them are staying.
- 2Ask what the contract says about replacing key people, and who approves a replacement.
- 3Ask where knowledge of your configuration is written down, outside the heads of the people who built it.
Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01
Welcome back. · Issue 01
