Microsoft plans to process Claude inside its EU data boundary by end-2026. Until then it is off by default in the EU.
Microsoft announced the plan on 5 November, the trade publication ERP Today reported on Tuesday.
It covers Claude, the AI model from Anthropic that Copilot, Microsoft's AI assistant, can use.
The EU Data Boundary is Microsoft's commitment to store and process customer data inside the EU and four neighbouring countries. Its documentation today lists Claude in Copilot as excluded from the boundary and keeps it disabled by default for customers there, the report says.
Microsoft says its data protection terms cover Claude in Copilot and that customer data is not used to train generative AI foundation models. For customers the boundary covers, processing moves inside it once that is available.
Customers using Multi-Geo, a paid add-on that stores data across several regions, fall outside the boundary even when they sit in the EU, ERP Today reported.
Our reading for CIOs, the chief information officers who sign off where staff data is processed: processing inside the boundary is a plan with an end-of-2026 date. The choice is to enable Claude now or wait. A multinational that bought Multi-Geo should first check whether the commitment reaches it.
Sources
Our file on Microsoft
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- 12 Nov
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- 12 Nov
IBM and Microsoft launched a platform promising over 6,000 ready-made AI agents. Gartner found 4% of CIOs implemented plans to adjust roles.
- 10 Nov
Northern Trust cut client data preparation to three days from two and a half weeks, CIO reported. Staff still check it.
- 9 Nov
Cemex's HR chatbot on Microsoft Copilot Studio serves 800 of 40,000 staff, Microsoft says. One region, nine months after launch.
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