Microsoft added new controls for European cloud customers. A Gartner analyst said he "would not call this complete control."
Customers in Europe want to know who can reach their data, CIO.com reported on Microsoft's Tuesday announcement.
Under a model called Data Guardian, a trusted regional partner will oversee remote access requests from Microsoft engineers for customers in the EU and EFTA. Every technical action will be written to a tamper-evident log.
Customers can now also keep their root encryption keys in hardware they own, on site or with a third party.
Amazon, Google and Microsoft together hold roughly 70% of European cloud, and European providers have lost share over the last decade, CIO.com wrote.
Gartner analyst Ashish Banerjee's caveat is practical. Customers still need to check whether Microsoft stays involved in identity, software updates, management or support, he said.
What the controls do not touch is the law. CIO.com noted that Microsoft remains subject to US laws, sanctions and export restrictions.
Sources
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