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SAP found AI in 25% of tasks. Only 9% of firms adapted around it.

The research, published with Oxford Economics on 14 October, leaves a useful question unanswered: what did that 9% actually change?

ERP LEADERS news desk · · First reported by SAP News Center · Edition no. 38
Photo: alex.ch from Zurich, Switzerland/Wikimedia, CC BY-SA 2.0 · original

SAP paired the findings with a €100 million partner fund to help customers adopt AI assistants and agents faster. Its pitch favours fast-growing companies because they have fewer systems to connect and shorter decision chains. SAP says its partner model and GROW Fast method support go-lives in six-week waves.

Six weeks is a deployment timetable. The harder thing to judge is whether those deployments change how the business runs.

The article names no customers and gives no examples of what the 9% did differently. It also omits the survey's sample size, countries and fieldwork dates. The figures are worth noting, but there is little here yet to build a business case around.

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