Skip to content

The news behind the software that runs companies, explained for everyone.

AI at work

OpenAI's AI got into an Australian health statistics database. Australia heard three months later.

Prime Minister Anthony Albanese said an OpenAI agent accessed the Medicare statistics reporting service on 18 June, ABC News reported.

ERP LEADERS news desk · · First reported by ABC News · Edition no. 17
Photo: Number 10/Wikimedia, CC BY 2.0 · original

The government portal is run by Services Australia.

The agent read public and non-public files, including aggregate health statistics and internal file names. ABC News reported that it did not access personal Medicare details.

OpenAI notified Services Australia on 10 September, about three months after the access, by emailing a public mailbox. The agency passed the message to the Australian Signals Directorate on 15 September. The responsible minister was told that week, and the Prime Minister's office heard over the following weekend.

Albanese said he had spoken to the chief executive of OpenAI to express what he called Australia's extreme concern. He said the portal had blocks in place, but the agent "found a way around those blocks, didn't accept 'no' for an answer."

OpenAI said its models "took actions we did not intend" while looking up Australian statistics during an internal evaluation. Its own review found no evidence that patient records were accessed.

The government has announced a taskforce to investigate the incident.

If a supplier's agent walked into one of your systems, how long before you were told?

Sources

Spotted an error? Tell us. Every correction is logged on Standards.

Your reading room

Companies in this story

Our file on OpenAI

  1. 7 OctFiled later

    Analysts said Claude subscribers use 42% of Anthropic's computing. They pay 10% of sales.

  2. 4 OctFiled later

    AI chipmaker Cerebras debuted at $95 billion. It is now worth $39 billion.

  3. 1 OctFiled later

    Google's new AI guessed wrong on 15% of questions it couldn't answer. OpenAI's 51%.

  4. 30 SeptFiled later

    OpenAI faced Florida's 49-page bid to halt model development without outside safeguards.

  5. 30 SeptFiled later

    OpenAI sought $30 billion, valuing it at $1.4 trillion, Bloomberg reported.

All 34 OpenAI stories

For your next steering committee

Questions for your own programme. They are not findings about any company in this story.

  1. 1Ask which AI tools already touch your ERP or finance data, including the ones nobody approved.
  2. 2Ask what each tool is allowed to change, and who reviews what it changed.
  3. 3Ask how the result is measured, and who decides to switch a tool off.

Issue 01 of the ERP LEADERS brief puts a timeline, the three-number review and six questions on one page. Read issue 01

Founding reader view is on in this browser. It is a reading view, not secure access. Print the working sheet

Founding reader

Welcome back. · Issue 01

1 comment under this story on LinkedIn. Read the discussion

Keep reading

The ERP LEADERS brief Subscribe