Capita took over 1.7 million civil service pensions. Ministers now want them back.
That and three more of Monday's business stories, in 30 seconds:
1. Deutsche Telekom said it expects AI and automation to cut €2.5bn of indirect costs, such as overheads, by 2030 against 2023. It targets €800m of AI-related sales outside the US. It did not say how much of the saving comes from staff costs. 2. BT agreed to buy TalkTalk out of administration, the UK insolvency process, the BBC reported. BT puts the cost at £400m, including £100m TalkTalk owes Openreach, BT's own network business. Virgin Media called the deal a "stitch up". 3. Capita has run the Civil Service Pension Scheme for 1.7 million members since December 2025. The Cabinet Office called the service "completely unacceptable", is withholding nearly £10m and plans to bring the scheme back in-house, the BBC reported. Capita said it was sorry. 4. New Jersey awarded its $1.7 billion contract to run E-ZPass, its electronic toll system, to TransCore, although Conduent bid $251 million less, the Jersey Vindicator reported. Conduent is challenging the award in an appeals court. The authority says price made up 20% of the score.
Computer Weekly has put Capita's contract at £239m over seven years. How much of a supplier's fee does your contract let you hold back when the service fails?
🎥 Narration: AI voice · Photos (Wikimedia Commons): Deutsche Telekom, Kalligraf, CC BY-SA 4.0; BT, Andy Mabbett, CC BY-SA 4.0; Cabinet Office, Steph Gray, CC BY-SA 2.0; NJ Turnpike, Acroterion, CC BY-SA 4.0.
