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AI at work

Gartner says a third of AI job cuts will reverse. Rehiring costs more.

Gartner forecast on Wednesday that by 2029, 30% of the employees laid off because AI replaced them will have to be hired back, often at a significantly higher cost.

ERP LEADERS news desk · · First reported by CIO · Edition no. 3

CIO puts the rate inside enterprises higher, at 40%.

Tori Paulman, VP Analyst at Gartner, said executives "who use AI primarily as a tool for cost cutting risk making reductions that are too deep and too soon."

Two other datasets in the same CIO report point the same way. Forrester found 55% of businesses regret AI-driven cuts, and Robert Half found one in three hiring executives has already rehired after an AI layoff.

Mike Wilkes, enterprise CISO at Aikido Security, told CIO: "If 30% of AI-driven layoffs must be reversed, that is an enormous error rate for a strategic workforce decision."

CIO also reports more than half of enterprise clients have been handed a cost-reduction mandate. Headcount is the line those mandates can see.

Which line is your AI business case sitting on, and what happens when a third of the roles come back?

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Our file on Gartner

  1. 10 SeptFiled later

    Gartner said vendors call AI agents employees for one reason. Headcount budgets are bigger.

  2. 8 Sept

    Server prices up 125%. Lead times reaching 18 months.

All 3 Gartner stories

For your next steering committee

Questions for your own programme. They are not findings about any company in this story.

  1. 1Ask your integrator to name the people on your programme and to confirm which of them are staying.
  2. 2Ask what the contract says about replacing key people, and who approves a replacement.
  3. 3Ask where knowledge of your configuration is written down, outside the heads of the people who built it.

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